Frequently Asked Questions
How can I locate part numbers?
Tradewinds cannot provide part numbers. Please refer to this link for your reference:
If you are still unable to locate the item you need or need to check availability, please email email@example.com.
How do I convert or check compatibility of the old GWH model numbers to our new model numbers?
Our older models, the TERRA’s, EVO1 and EVO+ had GWH part #’s.
To check compatibility with our new part #'s (forward/backward), please refer to:
What is an ETAC ?
ETAC is GREE's unique name for PTAC (self-contained) AC systems.
How do I order marketing literature such as brochures, handouts, etc.?
Contact Tatiana Carbonell (firstname.lastname@example.org)
How do I order GREE-branded promotional items such as pens, hats, etc.?
You can order directly with a credit card at https://tradewinds.shop
How can I schedule a GREE training for my contractor customers?
Contact your rep, GREE salesperson or Tatiana Carbonell (email@example.com).
Where can I find online training on basic installation and troubleshooting of GREE mini-splits?
Go to https://greetraining.com/ for quick GREE reference videos.